"Just Look Me in the Eye Already", WSJ, May 29, 2013

The Wall Street Journal’s May 29, 2013 feature article in the Personal Journal section, “Just Look Me in the Eye Already” is one to take note. With the use of smartphones many people feel it is acceptable to have a conversation while constantly checking their mobile device for fear of missing a communication.  With more meetings being conducted via conference call, there are fewer face to face meetings. Smartphones are even brought to “in person” meetings and checked during discussions.  The result is a reduction in eye contact during a conversation. As the article indicates, eye contact can be an influential tool and lack of eye contact can send the wrong message.